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Title details for ITIL Service Operation by Cabinet Office - Available

ITIL Service Operation

by Cabinet Office
ebook
Read a sample Read a sample

The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. By focusing on delivery and control process activities, ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.

Formats

  • OverDrive Read
  • PDF ebook

subjects

Languages

  • English